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AI is the result of applying cognitive science techniques to artificially create something that performs tasks that only humans can perform, like reasoning, natural communication, and problem-solving. Healthcare chatbots use AI to help patients manage their health and wellness. These chatbots can provide personalized recommendations, track fitness goals, and provide educational content. Personal assistance for health insurance. By automating all of a medical representative’s routine and lower-level responsibilities, chatbots in the healthcare industry are extremely time-saving for professionals. They gather and store patient data, ensure its encryption, enable patient monitoring, offer a variety of informative support, and guarantee larger-scale medical help. While building futuristic healthcare chatbots, companies will have to think beyond technology. They will need to carefully consider various factors that can impact the user adoption of chatbots in the healthcare industry. Each treatment should have a personalized survey to collect the patient’s medical data to be relevant and bring the best results. As a result, the Chatbot may now give information and a record of the patient’s health condition and assist in the administration of the prescribed management medicine. You can employ an FAQ-based virtual assistant primarily on your website so that your patient can get a quick and straightforward answer.